Privacy Policy for VTN Customer Dashboard

Effective Date: 12-July-2024

Thank you for using VTN Customer Dashboard (the "App"). This Privacy Policy outlines how we collect, use, and disclose information when you use our App.

1. Information We Collect

1.1 Customer and Order Data
We read and write customer and order data to provide the functionalities of the App. However, we do not store any customer or order data in our systems.

1.2 Merchant and Store Data
We collect and store basic information about the shop, including the store URL and merchant contact details, to serve you better.

2. How We Use Your Information

We use the information collected for the following purposes:
- To provide and maintain the App's functionality, including reading and writing customer and order data.
- To store basic shop information for operational purposes and improve our services.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share data in the following circumstances:
- With Merchants: Any data read or modifications made within the App are shared with the respective merchant associated with the Shopify store.
- Legal Compliance: We may disclose information when required by law or in response to lawful requests by public authorities.

4. Security

We prioritize the security of your information. We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.

5. Your Rights

As a user, you have the right to:
- Request access to your personal information.
- Request the deletion of your personal information.
- Request a copy of your personal information.
Merchants also have the right to request the deletion of their store data from our App.

6. Contact Information

If you have any questions or concerns about this Privacy Policy, wish to exercise your rights, or make a deletion/retrieval request
please contact us at: vtn-customer-dashboard@vtnetzwelt.com

7. Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately, and we will notify users through the App or via email.
By continuing to use the App after such changes, you consent to the revised Privacy Policy.

8. Compliance with Shopify Policies

We adhere to Shopify's policies, including the Shopify App Developer Agreement and Policies.

Conclusion

Your privacy is important to us. By using our App, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using the App.
Thank you for trusting VTN Customer Dashboard with your information.